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Open your privacy choices with mpo800

Our Privacy Policy explains what data we collect when you create an account, enter the lobby, use Touch 'n Go, GrabPay, Boost dan FPX, or contact support.

Malaysia account dataCookie choicesWallet record handlingPrivacy request paths

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Check how policy rules apply

mpo800 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

This Privacy Policy sets out how we handle data linked to your account, wallet activity, device access, location signals, support messages and security checks. We use these records to run account access, confirm wallet activity, protect login sessions and answer privacy requests. If you open the

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privacy page from Shah Alam or another Malaysian location, the same policy structure applies, while access and eligibility still depend on local law and are available where local law permits. We do not sell your personal data. Where a service partner helps process payments, identity checks,
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hosting, analytics or support routing, we share only the records needed for that task and require handling that matches this policy.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

CONTACT PATHS

Reach us about privacy requests

Privacy questions should reach a channel that can identify your account safely without exposing extra data.

Privacy chat Use live chat after logging in when your request concerns account data, cookie choices or wallet records. Our team can match your session to your profile before asking for any added details.

Email request Send privacy requests to the address shown in your account area if you cannot access chat. Include your login name and a contact number, but never send your password or full bank details.

Wallet query For Touch 'n Go, GrabPay, Boost dan FPX records, include the payment time and reference number. We use that data to trace the entry and explain how it is stored.

ACCOUNT CARE

Manage data controls in your account

We wrote this policy so you can see how data moves through account creation, lobby access, payment checks, device sessions and support handling.

Account data

When you open an account, we collect details needed to create your profile, contact you about account matters, verify access and keep your login active. You can ask us to correct outdated records.

Cookie use

Cookies help remember your session, language choice, device type and security status. Some cookies are needed for login protection, while analytics cookies help us see where policy pages need clearer wording.

Payment records

Touch 'n Go, GrabPay, Boost dan FPX entries create references we use for wallet matching, reconciliation and dispute checks. We keep only what is needed for account, legal and audit purposes.

Security checks

We monitor login attempts, device changes and unusual access patterns to protect your profile. If a session looks unsafe, we may pause account changes until you confirm the request.

Retention periods

We keep personal data only for as long as needed for account service, legal duties, dispute handling and security logs. After that, records are deleted, anonymised or stored in restricted archives.

Change requests

You may ask to access, correct or delete certain data, subject to legal and account checks. We explain any limits clearly, especially where records must be kept for transactions or security.

Ask about your privacy rights

The questions below focus on how this Privacy Policy works when you use the account area, payment wallet, lobby pages and support channels. If your request involves access or eligibility, the answer may depend on local law and where local law permits.

It covers account details, login records, device data, wallet references, support messages, cookie data and security checks. It also explains why we collect each record and how you can contact us about it.

We collect Touch 'n Go, GrabPay, Boost dan FPX references to match deposits, verify withdrawals, resolve wallet queries and meet record keeping duties. We do not ask you to share passwords or full banking credentials.

Yes, you can request access to personal data linked to your profile. We may first confirm your identity through your logged-in account, registered contact number or recent transaction reference.

Contact support through chat or email and tell us which details need correction. We may ask for proof before changing sensitive records, especially mobile numbers, payment references or identity-linked fields.

Cookies keep your session active, remember basic preferences and help protect account access. Some are required for the site to work, while analytics cookies help us improve page clarity and error handling.

Service partners may handle hosting, payment processing, identity checks, analytics or support routing. They receive only the data needed for their task and must handle it under privacy and security requirements.

Retention depends on the record type. Account, payment and security records may be kept for legal, dispute and audit needs, while older data may be deleted, anonymised or restricted when no longer needed.

Open your privacy choices with mpo800

Reach us about privacy requests

Manage data controls in your account

Account data

Cookie use

Payment records

Security checks

Retention periods

Change requests

Ask about your privacy rights

01 What personal data does this Privacy Policy cover?

02 Why do you collect wallet and payment records?

03 Can I ask to see the data linked to my account?

04 How do I correct wrong account details?

05 How are cookies used on the privacy page?

06 Who receives my data outside mpo800?

07 How long do you keep my account data?

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